Due to the hygienic nature of the products featured on UroAnswers, we cannot accept any return of merchandise that has been used or tried on. Please take this into consideration before purchasing.
Exchanges are always welcome, but again due to the hygienic nature of the many products, incontinence products or any item that has been used or tried on cannot be exchanged.
Merchandise that has not been removed from its packaging is eligible for return.
Returns must be received within 30 days of receipt.